Shipping Policy

Effective Date: October 6, 2025

At The Black Spade Grooming Co., we aim to deliver your order quickly and efficiently.

Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped, including tracking information when available.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and order weight. Delivery times vary depending on the carrier and destination, typically 3–7 business days for U.S. orders.

Delays

Please note that shipping times may be delayed due to factors beyond our control—such as high order volume, carrier delays, or weather conditions. We appreciate your patience.

Lost or Damaged Packages

If your package arrives damaged or appears lost, contact us immediately at info@theblackspadegrooming.com